Supporting Intermountain Health’s Roche Automation Modernization

Intermountain Health, a large multi-state health system in the Western United States, was modernizing Roche automation, middleware, and chemistry instrumentation workflows across multiple hospitals, outreach operations, and laboratory environments.

Intermountain’s laboratory modernization initiative required coordination across Roche automation, Clinisys/Sunquest, middleware workflows, outreach operations, and future Epic Beaker planning while internal teams managed competing enterprise priorities.

Intermountain implemented a Roche automation and middleware modernization strategy that aligned laboratory workflows, chemistry instrumentation, outreach operations, and LIS communication across multiple hospitals and vendors.

JTG provided specialized LIS, automation, middleware, validation, and vendor coordination support, helping Intermountain improve workflow readiness, reduce implementation strain, and maintain momentum across a complex multi-site modernization effort.