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Laboratory

JTG Leadership

Our team consists of experienced professionals from various settings, who bring decades of experience in healthcare management and healthcare IT. Our team comes from a wide range of settings including hospitals, healthcare organizations, government, and private businesses.   

Our Leadership Team

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Jamel Giuma

President & CEO

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Lisa Potter

Chief Operating Officer

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Susan Mize, PMP

Chief Services Officer

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Jaimie Augustine

Chief Growth Officer

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Alfie Breitenstein

Chief Marketing Officer

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Jorge Tormes, Esq.

VP, Commercial Operations

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Jayne Ellenwood, MHA, MLS(ASCP)CM

Operations Manager

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Our Mission

To help laboratories, health systems, and lab vendors plan, implement, and optimize Lab IT systems with the right expertise at the right time—advancing patient-centered care while improving performance, strengthening workflows, and supporting patient safety and outcomes.

What Makes JTG Different

Lab-first, patient-always approach

Everything is built around how laboratories actually operate—so results are accurate, timely, and meaningful for patient care.

Vendor-agnostic guidance

We focus on what works best for your lab or your client, not a specific platform or product.

Proven delivery at scale

Experience across large health systems, multi-site environments, and complex implementations.

Embedded partnership model

We work alongside your team, aligning lab, IT, and operational priorities to drive real outcomes.

Lab Test Tubes

JTG Observed US Holidays

  • New Year’s Day

  • Martin Luther King Day

  • Presidents' Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Day After Thanksgiving

  • Christmas Eve

  • Christmas Day

Hours of Operations:

Monday - Friday

9:00 AM - 8:00 PM ET

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