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EHR and LIS support services that accelerate vendor success

End-to-end LIS and EHR services across implementation, optimization, upgrades, and ongoing support. JTG helps laboratory teams deliver system changes, improve workflows, and maintain stable operations.

EHR & LIS Support for Healthcare Vendors

Support your solutions across implementation, optimization, and ongoing operations. JTG helps healthcare vendors integrate, deploy, and sustain EHR and LIS systems within complex laboratory environments. We also support your Lab customers directly as an extension of their team, helping accelerate timelines and keep priority projects on track.

Support EHR and LIS implementations across diverse lab environments
Strengthen integrations with LIS, EHR, middleware, and reference labs
Optimize workflows to improve customer adoption and performance
Extend your team with experienced lab IT resources
Assist your customers who need implementation support

Our Services

Our team of clinical, laboratory, and technical experts partners with your team and your customers to implement, optimize, and support EHR and LIS systems across the full lifecycle, ensuring your solutions perform reliably in real-world laboratory settings. 

Implementation Outsourcing

Enhance your implementation capabilities and ensure seamless support for your EHR lab applications with our specialized services. We focus on helping healthcare vendors streamline integration and optimize the performance of laboratory systems within Electronic Health Records (EHR) and Laboratory Information Systems (LIS). Our team brings extensive experience in interfacing applications and analyzers to unlock the full potential of your investments. By aligning solutions with operational workflows, we reduce manual entry, errors, and workarounds, ensuring a smooth and reliable integration process. Partner with us to scale your operations, streamline EHR lab application implementations, and deliver exceptional value to your customers.

Interface Deployment

Elevate your solutions with JTG Consulting Group’s interfacing deployment services. We connect your products seamlessly with Laboratory Information Systems (LIS), middleware, and other enterprise applications, helping your customers eliminate manual data entry, streamline workflows, and reduce errors—while maintaining the highest patient safety standards.

 

Our team specializes in enterprise-wide deployments and is fluent in all major protocols and standards, including TCP/IP, SFTP, APIs, ASTM, HL7®, HL7® FHIR®, IHE International, POCT01, XML, and JSON.

 

Whatever the project scope, JTG delivers seamless connectivity, standardized processes, and lasting functionality. Partner with us to deploy your diagnostic innovations and meet the evolving needs of healthcare environments.

Training

Our training services equip your customer with the knowledge and skills needed to maximize system performance and operational success. We offer customized sessions tailored to your workflows, ensuring users are confident and fully prepared to leverage new technologies and processes. Whether through hands-on workshops, virtual classes, or on-demand resources, we focus on driving adoption, minimizing errors, and accelerating your return on investment. Empower the team with the tools they need to succeed from day one.

Build / Test / Support

Ensure solutions deliver optimized performance with tailored services that focus on building, testing, and supporting your products. Our industry experts design and implement customized workflows to meet the specific needs of your customers, enhancing the efficiency and effectiveness of their laboratory operations. With a holistic approach and extensive experience, we develop workflows that streamline processes and maximize operational health. From initial design and rigorous testing to ongoing support, we ensure your solutions are seamlessly integrated and ready to deliver value. Partner with TeamJTG to provide your clients with reliable, efficient workflows that set your products apart in the healthcare marketplace.

Custom Product Development

Deliver tailored diagnostic solutions to meet unique customer needs. Designed for laboratory healthcare vendors, we work closely with your team to create specialized products that solve specific challenges and integrate seamlessly into laboratory workflows. From initial design to deployment, we ensure your custom solutions are functional, interoperable, and fully compliant with industry standards. Partner with us to develop innovative, high-value solutions that differentiate your offerings and drive success in the competitive healthcare market.

M&A / Expansion

JTG is your go-to partner for navigating complex, large-scale projects with demanding timelines. We specialize in standardizing workflows and systems, coordinating with multiple teams to implement efficient and successful processes as well as handling the outlying exceptions as needed. With our extensive experience, we ensure your merger, acquisition, or expansion project is completed on time, within scope, and with exceptional precision.

Optimization

JTG can assess the gaps between systems and instrumentation to improve interoperability, eliminate workarounds, and manual processes in your clients lab. From initial assessment to full implementation, JTG provides end-to-end support, ensuring an optimal path to allow your clients to realize the full potential of their organization’s investment.

Workflow

Optimized workflows are critical to the health and efficiency of laboratory operations. JTG partners with healthcare vendors to design and implement workflows tailored to their laboratory clients’ specific needs. Leveraging our holistic approach and extensive industry experience, we help create streamlined, effective processes that enhance operational performance and drive better outcomes for the labs you serve.

Upgrades

Unlock the full potential of application and instrumentation upgrades with JTG Consulting Group’s specialized services tailored for laboratory healthcare vendors. JTG brings precision and expertise to upgrade projects, offering standardized, proven plans that streamline the process. We reduce timelines from testing to go-live ensuring a smooth, seamless transition to your client’s upgraded system. We help your clients take full advantage of new functionality, while maintaining the integrity of thier lab operations.

Project Management

Reach your project’s full potential with JTG’s project managers keeping lab initiatives on track from inception to go-live. Our project managers strategically allocate resources at the optimal times, ensuring timelines are met and costs are efficiently managed throughout the implementation process. With our expertise, milestones will be achieved, delays and added expenses avoided, and your team will stay focused on their goals.

JTG Experience

JTG supports healthcare vendors by bridging the gap between system design and live laboratory environments. We work alongside vendor teams and their customers to manage implementations, optimize workflows, and support complex initiatives such as migrations, upgrades, and multi-site deployments. Our experience includes coordinating across systems, aligning workflows, and ensuring data integrity throughout the lifecycle of EHR and LIS solutions.

Faster Implementations

Experienced support across build, workflow alignment, and coordination helps vendors deliver implementations more efficiently and with fewer delays.

Stronger Interoperability

Well-managed integrations across LIS, EHR, middleware, and reference labs ensure reliable data exchange and fewer deployment challenges.

Successful System Migrations

Structured migration support, including data extraction and normalization, enables smooth transitions between systems while maintaining data integrity.

Improved Customer Adoption

Optimized workflows and stable system performance create a better experience for laboratory teams, increasing adoption and long-term use. 

Scalable Deployments

Standardized processes and experienced resources make it easier to deploy solutions across multiple sites and environments.

Reduced Support Burden

Proactive issue resolution and ongoing system support reduce escalation volume and relieve pressure on internal vendor teams. 

Real Outcomes for
Lab Vendors

Well-supported EHR and LIS solutions are easier to deploy, easier to scale, and more successful in complex healthcare environments.

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