Laboratory outreach systems built for growth and performance 

A robust strategic plan is the cornerstone of successful outreach services. At JTG, we bring extensive experience in helping laboratories craft comprehensive strategies that address every step, workflow, and systems required for a flawless outreach operation. With our expert guidance, your outreach business will be primed for seamless expansion and client satisfaction.

Building client relationships and exceeding their expectations is essential to driving revenue and growth. JTG can assist your lab in selecting, designing, and implementing a tailored CRM solution that elevates your client service operations. With our expertise, you will be equipped to sustain and grow your lab’s business while maintaining strong, productive client relationships.

Efficient management of specimen transport, tracking, and materials management is critical to the success of your outreach business. JTG can integrate your courier operations with your CRM, LIS, or ERP to provide automated workflows and better visibility of your operation. By eliminating manual processes, we optimize your workflows, reduce costs, track provider ordering trends, and support timely, reliable transport of specimens.

Revenue cycle management  is pivotal to the financial success of your laboratory. Our expertise in RCM ensures that your system is configured for optimal reimbursement, reducing the risk of lost revenue. Let our team help you automate your processes and avoid costly coding errors, maintain a robust revenue stream, and secure the financial stability of your laboratory operations.

Broaden your offerings with on-demand testing. Enter this growing market by integrating direct-to-patient workflows directly into your LIS/EHR. We help establish systems that enable traceability of collection kits and samples, with instrument ready barcodes, increasing the convenience and accessibility of testing patients at home.

Whether you’re interfacing your outreach client’s EHR or providing a portal for their clinicians, JTG can help design workflows and integrate your order aggregator into your EHR/LIS to streamline and automate orders for timely result delivery to meet your outreach client’s needs.

Our expert team integrates and optimizes workflows, creating an effortless experience for phlebotomists, lab technicians, and, most importantly, patients. Whether your orders come from external clients or internal providers, JTG helps you enhance efficiency and deliver superior care.

Reach your project’s full potential with JTG’s project managers keeping lab initiatives on track from inception to go-live. Our project managers strategically allocate resources at the optimal times, ensuring timelines are met and costs are efficiently managed throughout the implementation process. With our expertise, milestones will be achieved, delays and added expenses avoided, and your team will stay focused on their goals.