A successful outreach program starts with a clear strategy. JTG supports laboratories with planning that considers workflows, systems, client needs, growth goals, and implementation priorities, reflecting the emphasis your current page places on go-to-market planning as the foundation of a strong outreach operation.   

We help integrate outreach platforms and external client workflows into the laboratory’s broader IT environment, supporting accurate order flow, result delivery, and smoother interoperability across the outreach ecosystem. 

Whether orders are coming through an external EHR connection, a portal, or an order aggregator, JTG helps laboratories design and optimize workflows that improve automation, reduce manual intervention, and support timely reporting. Your current outreach page specifically highlights integrating order aggregators into the EHR/LIS to streamline orders and support timely results.   

We support PSC workflows that improve the experience for staff and patients while helping laboratories create more efficient, consistent processes across internal and external order sources. This aligns with your current positioning around optimizing workflows for phlebotomists, lab teams, and patients.   

Courier operations are a critical part of outreach performance. JTG helps laboratories integrate courier and logistics workflows with systems like CRM, LIS, or ERP to improve visibility, automate manual steps, and better support specimen transport and tracking. Your current page also connects logistics integration with reduced costs and better operational visibility.   

A strong outreach model must also support reimbursement and billing accuracy. JTG helps laboratories strengthen outreach-related workflows that affect revenue cycle performance, reduce avoidable errors, and support a healthier financial operation. Your current page identifies RCM as pivotal to outreach financial success and highlights the importance of configuring systems for optimal reimbursement.   

For laboratories expanding into direct-to-patient or other on-demand testing models, JTG helps establish workflows that support traceability, instrument-ready barcoding, and integration into LIS/EHR environments. That reflects the current outreach page’s focus on enabling direct-to-patient workflows and collection kit traceability.   

Outreach initiatives often touch multiple teams, systems, and timelines. JTG provides project management support to help keep implementations organized, resource-aligned, and moving toward go-live with fewer delays and less burden on internal teams. Project management is also called out on your current outreach page as key to keeping milestones on track and managing costs through implementation.