See how SUNY Upstate partnered with JTG Consulting Group and ELLKAY to build a scalable laboratory outreach foundation using Epic Beaker, outreach integration planning, and workflow-focused implementation support. CASE STUDY How SUNY Upstate, ELLKAY, and JTG Built a Scalable Outreach Foundation Case Study Download First name* Last name* Work Email* Job Title* Email Updates* Yes, I'd like to stay up to date with emails and announcements. No, thank you Submit Client & Scale SUNY Upstate, an academic health system and community hospital laboratory in Syracuse, New York, was preparing to expand laboratory outreach services using Epic Beaker and ELLKAY’s LK Orbit platform to support future client growth and scalable integration workflows. The Problem SUNY Upstate needed to improve outreach integration workflows while preparing for future client onboarding, evolving project timelines, limited internal resources, and coordination between Epic Beaker, ELLKAY, and laboratory operations teams. The Solution SUNY Upstate implemented a scalable outreach integration strategy designed to align Epic Beaker workflows, ELLKAY platform requirements, outreach specimen processing, and future-state client onboarding needs. Contribution JTG provided Epic Beaker guidance, outreach integration expertise, workflow support, project coordination, vendor alignment, and scalable build planning, helping SUNY Upstate prepare for long-term outreach growth while reducing operational complexity. Key Details of the Engagement

Learn how JTG Consulting Group gives back through environmental sustainability, technology donations, community volunteerism, LGBTQ+ advocacy, and support for future healthcare and laboratory professionals through initiatives like Harvey's Lab Tours. Giving Back & Sustainability At JTG, giving back is an extension of who we are. As a company dedicated to improving healthcare and laboratory services, we believe our responsibility goes beyond the work we do for our clients. We are committed to supporting our communities, protecting the environment, creating opportunities for future generations, and helping expand access to technology and education around the world. Supporting the Next Generation of Healthcare and Laboratory Professionals At JTG, we believe that investing in future generations is one of the most meaningful ways to create lasting impact. As specialists in healthcare, diagnostics, and laboratory technology, we are passionate about helping young people discover the exciting career opportunities available within laboratory medicine and the vital role these professions play in patient care. Harvey's Lab Tours with IBMS As a proud sponsor of Harvey’s Lab Tours through the Institute of Biomedical Science (IBMS) , JTG supports opportunities for students to explore the world of pathology and laboratory science through real-life laboratory experiences. These tours provide a unique behind-the-scenes look at modern diagnostics, giving students the chance to engage with laboratory professionals and gain a deeper understanding of the vital role laboratories play in healthcare. By exposing young people to the technologies, processes, and career opportunities within laboratory medicine, Harvey’s Lab Tours help raise awareness of a profession that is essential to patient care but often unseen. Through our sponsorship of initiatives like Harvey’s Lab Tours, JTG is helping inspire the next generation of scientists, healthcare professionals, and laboratory leaders while supporting the future of the diagnostics workforce. Harvey's Lab Tours with IBMS As a proud sponsor of Harvey’s Lab Tours through the Institute of Biomedical Science (IBMS) , JTG supports opportunities for students to explore the world of pathology and laboratory science through real-life laboratory experiences. These tours provide a unique behind-the-scenes look at modern diagnostics, giving students the chance to engage with laboratory professionals and gain a deeper understanding of the vital role laboratories play in healthcare. By exposing young people to the technologies, processes, and career opportunities within laboratory medicine, Harvey’s Lab Tours help raise awareness of a profession that is essential to patient care but often unseen. Through our sponsorship of initiatives like Harvey’s Lab Tours, JTG is helping inspire the next generation of scientists, healthcare professionals, and laboratory leaders while supporting the future of the diagnostics workforce. Bridging the Digital Divide Through Expanded Access to Technology Access to technology is essential for education, communication, and opportunity. That's why JTG donates refurbished laptops to underserved communities around the world. By giving technology a second life, we help expand access to digital learning, educational resources, and the tools needed to participate in an increasingly connected world. These initiatives demonstrate how responsible technology stewardship can create both environmental and social impact, helping individuals and communities learn, connect, and succeed. Reducing Environmental Impact Through Responsible Technology At JTG, sustainability is about making the most of the resources we already have. By participating in Dell’s Responsible Recovery , we help give retired IT equipment and materials a longer life. Through this program, used electronics are given a more responsible path forward, helping reduce electronic waste, minimize landfill impact, and support a more sustainable technology lifecycle. We also embrace digital-first ways of working that reduce paper consumption, support remote collaboration, and help lower travel-related emissions. Together, these efforts allow us to operate more responsibly while supporting our broader environmental commitments. Supporting Communities & Social Causes Investing in Stronger Communities At JTG, we believe some of the most meaningful contributions come from giving our time. Through volunteer initiatives and community engagement, our team is encouraged to support causes and organizations that make a positive difference in the communities where we live and work. Whether participating in local events, supporting charitable organizations, or contributing our skills and expertise to community initiatives, we are committed to creating a lasting impact beyond the workplace. This commitment is reflected in our annual All Hands meeting, where employees come together to participate in a volunteer initiative that supports a local community or charitable organization. By dedicating time to serve others, we strengthen our connection to the communities we serve while helping create meaningful and lasting positive change. LGBTQ+ Community Support JTG is proud to support organizations and initiatives that champion LGBTQ+ inclusion, advocacy, and equality. Through charitable donations and community engagement, we contribute to programs that promote visibility, celebrate diversity, and help create safe, supportive environments where LGBTQ+ individuals can thrive. We believe that fostering inclusion and respect helps build stronger, more connected communities for everyone.

Instrument integration and interfacing services for vendors, including interface development, middleware connectivity, and validation to ensure seamless interoperability and reliable deployments. Contact An Expert Laboratory vendors rely on middleware and automation to deliver efficiency, accuracy, and scale, but real performance is driven by how these systems are configured and optimized in the lab. JTG Consulting Group, The Lab IT Experts™, partners with vendors to refine middleware logic and optimize Total Lab Automation (TLA) environments for real-world operations. We configure middleware rules to enable autoverification, strengthen quality control, and improve analyte tracking. Our team also supports TLA optimization to increase throughput, reduce manual intervention, and minimize errors across the laboratory workflow. Middleware & Total Lab Automation (TLA) Optimization for Lab Vendors Smarter Autoverification Rules Design and refine rule sets that safely increase autoverification rates while maintaining clinical accuracy. Improved Quality Control Performance Enhance QC workflows and exception handling to reduce unnecessary repeats and improve reliability. Optimized Workflow Efficiency Align middleware and automation with actual lab processes to reduce bottlenecks and manual touchpoints. Scalable Automation Strategies Support TLA environments that can scale across sites and adapt to changing test volumes and operational demands. JTG Value Delivered Helping vendors strengthen performance, reliability, and scalability through smarter middleware and TLA optimization. JTG Experience JTG brings deep experience across middleware platforms such as Data Innovations Instrument Manager, along with hands-on expertise supporting TLA environments in complex laboratory settings. Our team understands how middleware, instruments, and automation lines interact, from specimen routing and result validation to exception management and system performance. We work alongside vendor and lab teams to fine-tune configurations that deliver measurable improvements in efficiency and accuracy. Why JTG What We Support Middleware rule configuration and optimization Autoverification strategy and implementation Quality control (QC) workflow optimization Analyte tracking and data flow refinement Exception handling and error reduction strategies TLA workflow optimization and throughput improvement Integration of middleware with LIS, EHR, and automation systems Real Outcomes for Vendors Vendors partner with JTG to unlock the full value of middleware and automation solutions. We help increase autoverification rates, reduce manual workload, and improve consistency across lab operations. Our approach ensures your middleware and TLA solutions perform efficiently in real lab environments, supporting better outcomes for both laboratories and patients.

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Middleware and instrument services integrating lab systems, LIS/EHR, and devices to ensure seamless data flow, automation, and optimized laboratory performance. Contact An Expert Middleware and instrument integrations are critical to laboratory performance, but they can quickly become a source of disruption when systems are outdated, workflows are fragmented, or internal teams are stretched too thin. JTG Consulting Group, The Lab IT Experts™, helps laboratories plan, execute, and optimize middleware and instrument initiatives that support accurate data flow, stronger connectivity, and more efficient operations. From instrument onboarding and interface development to middleware upgrades and workflow optimization, we help laboratories modernize and maintain the systems that keep testing environments connected, reliable, and ready to perform. Middleware & Instrument Services Stronger Connectivity Support reliable data exchange across instruments, middleware, LIS, and EHR environments. Smoother Upgrades and Integrations Reduce disruption with expert support for planning, build, testing, and go-live execution. Better Workflow Performance Optimize configuration and connectivity to improve efficiency, reduce manual work, and support cleaner operations. Specialized Lab IT Expertise Bring in a team that understands instrument workflows, middleware logic, and the realities of laboratory operations. JTG Value Delivered JTG helps laboratories strengthen the systems behind instrument connectivity and middleware performance, improving reliability, reducing operational friction, and supporting long-term scalability. Middleware Upgrades Middleware upgrades require careful planning to avoid disrupting instrument connectivity, result flow, and day-to-day operations. JTG helps laboratories manage upgrades with support across assessment, planning, build review, testing, and go-live coordination. Our team helps reduce risk while ensuring the upgraded environment is stable, aligned, and ready to support current and future needs. Instrument Integrations New instrument integrations often involve more than a simple interface connection. JTG supports laboratories with instrument onboarding, interface coordination, workflow alignment, and validation planning to help ensure each integration works effectively within the broader lab ecosystem. We help connect the technical build to the operational realities of the lab. Middleware Configuration and Optimization Middleware plays a central role in routing, autoverification, quality control, and exception handling. JTG helps laboratories refine middleware configuration to improve performance, support cleaner workflows, and reduce unnecessary manual touches. Our team works to ensure middleware is not just functional, but fully aligned to how the lab operates. Instrument Replacement and Refresh Initiatives Instrument replacement projects often create downstream impacts across interfaces, middleware rules, result mapping, and validation. JTG helps laboratories manage those changes with structured support that keeps the project moving while protecting day-to-day operations. We help teams prepare for change without introducing avoidable disruption. Interfacing Across the Lab Environment Instrument and middleware work often depends on stable connectivity with LIS, EHR, automation, and third-party systems. JTG provides interfacing support that helps laboratories manage technical dependencies, resolve issues, and maintain reliable data exchange across the environment. This is especially important during upgrades, expansions, and multi-system initiatives. Testing and Go-Live Support Middleware and instrument changes must be tested thoroughly before deployment into a live lab setting. JTG supports test planning, coordination, validation, issue tracking, and go-live readiness to help laboratories move forward with more confidence. Our team helps reduce risk while improving visibility across the implementation process. Our Middleware & Instrument Services Expertise JTG brings deep Lab IT expertise across middleware platforms, instrument integrations, workflow configuration, and upgrade support. We help laboratories align systems, interfaces, and operational needs to support stronger performance across the testing environment. What We Support Middleware upgrades and optimization Instrument integrations and deployment Interface development and coordination Middleware configuration Instrument replacement and refresh initiatives Testing and validation support Go-live planning and execution Ongoing Support / troubleshooting Connectivity across LIS, EHR, and third-party systems Why Laboratories Choose JTG for Middleware & Instrument Services Laboratories choose JTG because middleware and instrument work require more than technical knowledge alone. These initiatives affect workflows, turnaround times, result quality, and the overall stability of the testing environment. JTG brings the Lab IT expertise needed to support both the technical and operational sides of the work, helping laboratories move forward with less disruption and stronger results. Real Outcomes for Laboratories JTG helps laboratories improve connectivity, reduce manual intervention, and strengthen the reliability of the systems that support testing operations. With the right expertise in place, laboratories can approach upgrades and integrations with greater confidence, better workflow alignment, and a more scalable foundation for future growth.

Instrument integration and interfacing services for vendors, including interface development, middleware connectivity, and validation to ensure seamless interoperability and successful deployments. Contact An Expert Laboratory vendors are under constant pressure to integrate quickly, scale reliably, and support a wide range of client environments. JTG Consulting Group, The Lab IT Experts™, partners with diagnostic, middleware, and health IT vendors to design and deliver instrument integrations that work in real-world lab settings. Whether connecting to middleware, LIS, or EHR systems, we build interface specifications using ASTM, HL7, JSON, POCT1A, XML, and more. Our team develops custom drivers, supports complex workflows, and ensures interoperability from single instrument connections to enterprise-wide deployments. Instrument Integration & Interfacing for Lab Vendors Accelerated Integration Timelines Move from specification to deployment faster with a team that understands both vendor systems and lab operations. Interface Development That Works in Practice We go beyond documentation. Our team builds, tests, and validates interfaces in real lab environments to reduce downstream issues. Scalable Connectivity Across Environments Support integrations across health systems, reference labs, and outreach networks with consistent, repeatable approaches. Vendor-Agnostic Expertise We work across LIS, EHR, and middleware platforms, helping your solutions integrate seamlessly into any lab ecosystem. JTG Value Delivered Labs that partner with JTG see measurable improvements in workflow efficiency, accuracy, and consistency. These highlights show the impact of expert instrument integration and optimization. JTG Experience JTG brings deep Lab IT expertise across interfacing, middleware, and instrument connectivity. Our team has hands-on experience working with leading platforms such as Data Innovations Instrument Manager, InterSystems IRIS, Rhapsody, and Corepoint, along with major LIS and EHR systems including Epic Beaker. We understand the nuances of instrument communication, from result mapping and workflow design to error handling and interface performance. This allows us to support vendors not just at build, but through testing, validation, and go-live readiness. Why JTG What We Support Interface specification development (ASTM, HL7, POCT1A, JSON, XML) Custom driver development and configuration Middleware integration and optimization LIS and EHR connectivity, including Epic Beaker Instrument onboarding and scaling across multiple sites Workflow design and result mapping Interface testing, validation, and troubleshooting Real Outcomes for Vendors Vendors partner with JTG to reduce integration friction and improve delivery confidence. We help accelerate time to market for new instrument deployments, reduce interface defects during client onboarding, and support scalable integration models that work across diverse lab environments. Our approach ensures your technology performs as expected when it reaches the lab, not just in development.

Explore career opportunities at JTG Consulting Group, a vendor-agnostic lab IT consulting firm offering roles in implementations, optimizations, upgrades, EHR/LIS support, and more. Be a part of our journey We build and support a dynamic team of experienced professionals who are passionate about laboratory IT and advancing patient care. We are always looking to connect with talented, motivated individuals who are eager to make an impact and help move our work forward. One Team, One Dream We’re all in this together, and at JTG we are family and foster a culture of collaboration, mutual respect, integrity, fun, and diversity. We have a shared vision of making a difference in the healthcare space, and our work is extremely rewarding. Our support and commitment to each other, and to our extended family of clients, is unparalleled. We want you to thrive Your success and well-being matter. At JTG, we create the space for employees to meet family commitments, pursue personal goals, and continue developing professionally. Our approach supports a healthy work life balance so you can focus on what matters most and perform at your best. We also believe in recognizing contributions and sharing in our success. Our team benefits from manageable project loads and a competitive, well-rounded compensation package, including: Competitive salaries Paid company holidays Paid time off Sick leave Flexible working hours Remote work opportunities Domestic and International travel opportunities Health, dental, vision, disability, and life insurance 401(k) + employer match Career advancement opportunities Ongoing education and professional development JTG Consulting Group, LLC is a certified minority-owned business and an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Current Openings

See how JTG Consulting Group partnered with CompuNet Clinical Laboratories to optimize laboratory operations, streamline workflows, and support scalable growth through strategic healthcare IT and laboratory consulting solutions. CASE STUDY CompuNet Clinical Labs Implements Clinisys™ Toxicology Laboratory Solution with JTG Support Case Study Download First name* Last name* Work Email* Job Title* Email Updates* Yes, I'd like to stay up to date with emails and announcements. No, thank you Submit Client & Scale CompuNet Clinical Labs, a high-volume reference laboratory serving the Dayton, Ohio region in partnership with Premier Health, processes approximately 130,000 requisitions per month across inpatient, outpatient, and reference lab testing. The Problem CompuNet’s toxicology workflow had outgrown its existing LIS process, creating cumbersome workarounds, complex sample tracking, heavy manual review, and limited internal bandwidth to manage another large LIS initiative. The Solution CompuNet implemented Clinisys™ Toxicology Laboratory Solution (CLSTox), integrating it with Sunquest Lab, Data Innovations middleware, Atlas order aggregation, Roche Automation Line workflows, and connected EMRs to create a more purpose-built toxicology workflow. Contribution JTG provided project leadership, LIS implementation experience, workflow guidance, and stakeholder coordination, helping CompuNet keep the project moving while reducing strain on the internal LIS team and improving daily toxicology workflow efficiency. Key Details of the Engagement

Learn how to plan and manage Epic Beaker migrations with practical guidance from JTG’s Lab IT experts on governance, validation, integrations, and go-live readiness. Watch JTG’s Epic Beaker migration webinar for expert insight on keeping lab operations moving, avoiding common pitfalls, and supporting a successful transition. Webinar Navigating Epic Beaker Migrations Moving from a legacy LIS to Epic Beaker are sophisticated, high-impact projects that require careful planning, strong governance, and deep collaboration across laboratory, IT, and operational teams. In this on-demand webinar, Jamel Giuma, President & CEO of JTG Consulting Group, and Susan Mize, Chief Services Officer at JTG Consulting Group, share practical guidance on how to successfully navigate Epic Beaker migrations while keeping laboratory operations moving. Drawing from JTG’s experience supporting complex, multi-site organizations, they discuss the real-world challenges that can arise during a transition and the strategies that help reduce risk, maintain momentum, and support a smoother go-live. Watch the session to learn how to: • Keep your lab running during the transition • Plan for instrument, middleware, and interface integration • Support validation, data integrity, and compliance requirements • Avoid common migration pitfalls • Choose the right partner to support your Epic Beaker journey Request Access to the Webinar First name* Last name* Work Email* Job Title* Email Updates* Yes, I'd like to stay up to date with emails and announcements. No, thank you Submit Meet the Speakers Jamel Giuma President & CEO at JTG Consulting Group Linkedin Susan Mize Chief Services Officer at JTG Consulting Group Linkedin

EHR and LIS support services including workflow optimization, system integration, interfaces, upgrades, and reporting to improve efficiency and lab performance. Reliable EHR and LIS support built for laboratory operations End-to-end LIS and EHR services across implementation, optimization, upgrades, and ongoing support. JTG helps laboratory teams deliver system changes, improve workflows, and maintain stable operations. Contact An Expert Implement new EHR and LIS systems with confidence Streamline LIS workflows, reduce manual effort and improve operational efficiency Expand your team without adding permanent headcount Support both major initiatives and steady-state needs EHR & LIS / LIMS Services End-to-end LIS and EHR services across implementation, optimization, upgrades, and ongoing support. JTG helps laboratory teams deliver system changes, improve workflows, and maintain stable operations. Staff Augmentation JTG provides your team with additional bandwidth allowing your organization to focus on other initiatives by adding resources to your team. JTG’s resources can manage your team’s backlog including your project and ticket queues, upgrades, enhancements, all while delivering compliant, efficient, and effective support. Optimization By gaining a comprehensive understanding of your operations, we develop tailored solutions that align with your organizational goals. From initial assessment to full implementation, JTG provides end-to-end support, ensuring an optimal path to realize your organization’s vision.  Upgrades JTG brings precision and expertise to upgrade projects, offering standardized, proven plans that streamline the process. We reduce timelines from testing to go-live ensuring a smooth, seamless transition to your upgraded system. We help you take full advantage of new functionality, while maintaining the integrity of your lab operations. Migrations Transitioning to a new EHR/LIS system can be complex and time-consuming. With JTG’s expertise, we align current and future states, including extraction, transformation and normalization of disparate datasets. JTG's resources ensure your teams remain aligned and focused throughout the migration process, while minimizing disruptions and ensuring data integrity. Reporting JTG builds and automates custom dashboards and reports, allowing you to enhance your analytic capabilities, even from multiple sources. Whether it is strategic or tactical data, our reporting and analytics experts provide tailored solutions to give you real-time data insights.   Mergers, Acquisition, and Expansion JTG is your go-to partner for navigating complex, large-scale projects with demanding timelines. We specialize in standardizing workflows and systems, coordinating with multiple teams to implement efficient and successful processes as well as handling the outlying exceptions as needed. With our extensive experience, we ensure your merger, acquisition, or expansion project is completed on time, within scope, and with exceptional precision. Workflow Optimized workflows are essential to the health and efficiency of the lab. Harness JTG's industry expertise to design and implement workflows tailored to your specific needs. With our holistic approach and extensive experience, we create workflows that enhance efficiency and effectiveness. Reference Lab Interfaces JTG brings extensive experience working with leading reference lab vendors such as ARUP, LabCorp, Mayo, NeoGenomics, Quest, and Sonic. Managing reference lab compendiums and workflows can be complex and time consuming. JTG manages the process and configurations necessary for proper integration with your reference lab(s). Our services reduce the risk of errors, ensure compatibility, and timely and accurate results for your providers and patients. Third-Party Interfaces By optimizing or building interfaces, labs can eliminate manual entry, enhance workflows, and minimize typographical errors while upholding the highest patient safety standards. Our expertise extends to interfacing multiple applications as well as enterprise-wide deployments, ensuring seamless connectivity and standardized processes. Project Management Reach your project’s full potential with JTG’s project managers keeping lab initiatives on track from inception to go-live. Our project managers strategically allocate resources at the optimal times, ensuring timelines are met and costs are efficiently managed throughout the implementation process. With our expertise, milestones will be achieved, delays and added expenses avoided, and your team will stay focused on their goals. Our Services Our team of clinical, laboratory, and technical experts partner with your team and vendors to deliver, optimize, and support EHR and LIS systems across the full lifecycle. Core EHR & LIS platforms Allscripts Centricity Cerner Clinisys eClinicalWorks Epic MEDITECH OTTR Picis RALS Sunrise Clinical Manager Telcor Touchworks WellSky Xifin And others Epic Beaker BPAM Bridges Dashboards and Reports Data Courier Hyperspace & Hyperdrive Order Transmittal Specimen Navigator Training Environment Build Clinisys (Sunquest/PowerPath/Copath/CLS/SAM) Blood Bank Calculations CLS Collection Manager/Collect Copath Driver Creation Piggyback PowerPath Rules SAM SMART Sunquest Sunquest Analytics Cerner Copath Driver Creation DTA Hierarchy Flowsheets Orders & Order Sentences UoM Standardization MEDITECH BBK (Blood Bank) Expanse & Client Server LAB (General Lab) MIC (Microbiology) PTH (Pathology) JTG Experience JTG supports LIS and EHR environments across the full system lifecycle, from initial implementation through optimization and long-term support. Our team works within laboratory environments, helping deliver system changes, stabilize workflows, and maintain performance without disrupting operations. Successful Go-Lives Well-coordinated implementations and strong validation support lead to smoother go-lives with fewer issues and faster stabilization. Optimized Workflows Improved system configuration reduces manual work, eliminates inefficiencies, and better aligns systems with laboratory operations. Reduced System Disruption Ongoing support and proactive issue resolution minimize downtime and prevent recurring system issues. Stronger System Adoption Well-designed workflows and user support help laboratory teams use systems more effectively and consistently. Scalable Project Support Access to experienced resources helps teams deliver large initiatives without overextending internal staff. Sustained System Performance Continuous optimization and support keep LIS and EHR systems performing reliably over time. Real Outcomes for Lab Teams Well-implemented, optimized, and consistently supported LIS and EHR systems drive stronger laboratory performance, reduce operational disruptions, and support better patient outcomes.

JTG Consulting Group supports lab leadership with vendor-agnostic lab IT consulting for implementations, optimizations, upgrades, EHR/LIS support, and more. Lab IT support that keeps your lab running and your projects moving Lab directors are expected to deliver accurate results, maintain turnaround times, and lead complex system initiatives, all at the same time. JTG Consulting Group works alongside your team to manage that balance, helping you move forward with confidence while keeping operations stable and patient care protected. Contact An Expert Why Lab Directors Partner with JTG Consulting Group JTG partners with lab directors in the moments that matter most, when systems are changing, teams are stretched, and the margin for error is small. Our approach is grounded in real lab workflows and designed to reduce risk while keeping progress on track. Protect patient care during change by ensuring orders, specimens, interfaces, and results move accurately across systems Maintain operational stability while advancing implementations, upgrades, and integrations without overloading your team Align lab and IT teams by translating operational needs into clear, executable system decisions Guide early decisions to avoid rework, inefficiencies, and downstream issues after go-live Navigate complex environments including multi-site health systems, phased rollouts, and hybrid system states Support beyond go-live with optimization that improves performance, workflows, and long-term value The result is a more controlled, confident approach to Lab IT initiatives, where progress does not come at the expense of performance. Bridging Lab and IT For Laboratories We work directly with lab leadership and operational teams to ensure their workflows, priorities, and constraints are clearly understood and accurately translated into system requirements. By bringing a deep understanding of lab operations into technical discussions, we help ensure that what gets built truly supports how the lab functions, not just how the system is designed. For IT Teams We partner with IT to provide clear, actionable input that aligns with technical standards while reflecting real lab needs. By bridging the gap between operational complexity and system configuration, we help IT teams deliver solutions that are both technically sound and operationally effective, reducing rework and improving overall project outcomes. The Result By aligning lab and IT from the start, we help create shared understanding, smoother execution, and systems that work as intended in real-world environments, leading to stronger outcomes for both teams and the patients they support. View All Services Implementation Support Supports full lifecycle Epic Beaker and LIS implementations, from early planning and design through build, testing, and go-live readiness. Optimization & Enhancements Improves existing systems by refining workflows, resolving inefficiencies, and helping labs get more value from their current Lab IT investments. Validation & Testing Leads and supports validation efforts to ensure systems, interfaces, and instruments perform accurately, safely, and in alignment with regulatory expectations. Interface & Integration Support Designs, builds, and troubleshoots interfaces across EHRs, LIS platforms, middleware, and laboratory instruments to ensure seamless data flow. Workflow Design & Build Translates real lab operations into system configuration, ensuring workflows are practical, efficient, and aligned with how the lab actually functions. Staff Augmentation Provides experienced Lab IT consultants who can step in immediately to support internal teams, fill gaps, and maintain project momentum. Go-Live & Post Go-Live Support Supports labs during and after go-live, helping stabilize operations, resolve issues quickly, and identify opportunities for continued improvement. Advisory & Strategy Guides lab leadership on system decisions, project planning, and long-term Lab IT strategy to reduce risk and support sustainable success. What JTG Delivers What Makes JTG Different Explore Lab-first approach, patient-always approach Everything we do is built around how laboratories actually operate, not just how systems are designed. Vendor-agnostic guidance We focus on what works best for your lab or your client, not a specific platform or product. Proven delivery at scale Experience across large health systems, multi-site environments, and complex implementations. Embedded partnership model We work alongside your team, aligning lab, IT, and operational priorities to drive real outcomes. Proven Experience in Lab IT 100+ Worldwide Clients 875+ Years of Combined Lab Experience All Major Platforms Covered How We Work Embedded with your team We integrate directly with lab and IT teams to ensure alignment and continuity. Aligned to workflows Our approach reflects how labs operate day to day, not just system requirements. Focused on execution We go beyond strategy, supporting build, validation, and delivery to ensure successful outcomes. Real Outcomes for Laboratories Large Health System Epic Beaker Implementation Supported a multi-region migration with reduced operational strain and improved go live confidence. Outreach Integration Optimization Enhanced integration strategy to improve client satisfaction and streamline connectivity. Middleware & Interface Stabilization Improved system performance and data accuracy through redesigned interface architecture. Read Case Studies From the Lab, for the Lab Our team includes consultants, architects, and subject matter experts who have worked directly in lab environments, supporting everything from system implementations to large-scale optimization initiatives.

Advisory services for lab vendors including go-to-market strategy, AI integration, product development, and revenue optimization to drive growth and market success. Advisory services that help healthcare vendors scale and succeed End-to-end LIS and EHR services across implementation, optimization, upgrades, and ongoing support. JTG helps laboratory teams deliver system changes, improve workflows, and maintain stable operations. Contact An Expert Advisory Services for Healthcare Vendors Guide your product strategy, go-to-market approach, and operational execution. JTG helps healthcare vendors align solutions with real laboratory environments, accelerate adoption, and drive long-term growth. Build and execute go-to-market strategies with confidence Align products to real lab workflows and system environments Strengthen interoperability across LIS, EHR, and middleware Identify growth opportunities and improve revenue performance Extend your team with deep lab IT and domain expertise Our Services Our team of clinical, laboratory, and technical experts partner with your team and your customers to define strategy, guide execution, and optimize your solutions across product development, go-to-market, and real-world deployment. Go To Market (GTM) Strategies Bringing innovative solutions to market requires a comprehensive, strategic approach. JTG Consulting Group partners with laboratory healthcare vendors to guide every aspect of product launches. Our services encompass staffing, workflow design, scheduling, and implementation, ensuring no critical detail is overlooked. With extensive industry experience, we provide expert advice on IT strategies and implementation, streamlining the launch process, address challenges, and positions your solutions for market success. Market Summary Launch new products or enter the market with confidence using JTG Consulting Group’s Market Summary services. Tailored for new companies and vendors introducing innovative solutions, this service provides comprehensive market insights to guide your strategy and amplify your impact. We deliver actionable intelligence on industry trends, competitive landscapes, and customer needs, empowering you to strategically position your offerings in the market. Roadmap Planning Strategic roadmap planning is critical for your organization's success. JTG Consulting Group leverages extensive industry expertise and long-standing vendor relationships to turn your goals into actionable, success-driven plans. Our comprehensive approach ensures your projects align with organizational objectives, creating a cohesive vision that drives operational efficiency and sustained competitive advantage. Artificial Intelligence (AI) Enhance your diagnostic solutions with JTG Consulting Group’s AI integration support, designed specifically for laboratory healthcare vendors. Whether your offerings include Laboratory Information Systems (LIS or LIMS), in vitro diagnostics (IVDs), middleware for interoperability, analytics platforms, or business intelligence tools, we help deploy and integrate AI-enabled features to maximize their value and functionality. Our team ensures your solutions can fully leverage AI capabilities, from identifying patterns to predicting trends and optimizing workflows, improving efficiency and accuracy for your customers. By supporting the integration of artificial intelligence into your offerings, we help you accelerate innovation, strengthen your competitive position, and deliver high-quality, data-driven outcomes. Custom Product Development Deliver tailored diagnostic solutions to meet unique customer needs. Designed for laboratory healthcare vendors, we work closely with your team to create specialized products that solve specific challenges and integrate seamlessly into laboratory workflows. From initial design to deployment, we ensure your custom solutions are functional, interoperable, and fully compliant with industry standards. Partner with us to develop innovative, high-value solutions that differentiate your offerings and drive success in the competitive healthcare market. Optimization JTG can assess the gaps between systems and instrumentation to improve interoperability, eliminate workarounds, and manual processes in your clients lab. From initial assessment to full implementation, JTG provides end-to-end support, ensuring an optimal path to allow your clients to realize the full potential of their organization’s investment. Staff Augmentation JTG provides your client’s team with additional bandwidth allowing their organization to focus on other initiatives by adding resources to their team. JTG’s resources can manage your client’s backlog including your project and ticket queues, upgrades, enhancements, all while delivering compliant, efficient, and effective support. Revenue Optimization Maximize the financial performance of your organization by uncovering opportunities for increased profitability and sustainable growth. Tailored for laboratory healthcare vendors, we analyze workflows, pricing strategies, and operational processes to identify areas for improvement and implement targeted enhancements. By refining existing practices, we help ensure your offerings deliver maximum value to both your business and your customers. Partner with us to optimize revenue streams, enhance operational efficiency, and position your solutions for long-term success in the competitive healthcare market. Project Management Reach your project’s full potential with JTG’s project managers keeping lab initiatives on track from inception to go-live. Our project managers strategically allocate resources at the optimal times, ensuring timelines are met and costs are efficiently managed throughout the implementation process. With our expertise, milestones will be achieved, delays and added expenses avoided, and your team will stay focused on their goals. JTG Experience JTG supports healthcare vendors by bridging the gap between product strategy and real-world laboratory execution. We work alongside vendor teams to shape go-to-market plans, align solutions with lab workflows, and support deployment across diverse environments. Our experience spans market analysis, roadmap planning, AI integration, and operational optimization, helping vendors bring high-value solutions to market and scale successfully. Faster Time to Market Defined go-to-market strategies and execution support help vendors launch solutions more efficiently and reduce delays. Stronger Product-Market Fit Alignment with real laboratory workflows ensures solutions meet customer needs and perform effectively in live environments. Improved Adoption and Retention Well-positioned solutions that integrate cleanly into lab systems lead to higher customer satisfaction and long-term usage. Enhanced Interoperability Guidance on integration across LIS, EHR, and middleware improves compatibility and reduces friction during deployment. Data-Driven Product Strategy Market insights and competitive analysis help vendors refine offerings and prioritize the right investments. Sustainable Revenue Growth Optimized workflows, pricing strategies, and operational alignment support stronger financial performance and long-term success. Real Outcomes for Lab Vendors Clear strategy and strong execution help vendors bring better solutions to market, improve adoption, and drive sustainable growth.